Accessories are excluded from change-of-mind refunds. Your statutory consumer rights are unaffected. View our Returns Policy.
House Of Atlas / Support
Support
Answers about orders, returns, sizing and more.
Returns & Exchanges
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We offer 30-day change-of-mind returns on eligible clothing from the date of purchase. Accessories, including hats and caps, are excluded from change-of-mind refunds. Items must be unused, unworn, and in their original condition with tags attached.
Email us at contact@houseofatlasclothing.com with your order number and the reason for your return or exchange, and we'll take it from there.
Return shipping is the customer's responsibility, unless the item you received was faulty or incorrect.
Orders & Shipping
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Shipping options and costs are shown at checkout. View our Shipping Policy.
Processing times may vary during busy periods, promotional events, or public holidays. Once dispatched, standard domestic delivery takes 2–8 business days.
Yes, we ship to selected countries worldwide. Delivery timeframes and costs are calculated at checkout based on your location.
Once your order ships, you'll receive an email with a tracking link so you can follow your parcel in real time.
If you notice an error with your order or shipping details, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes, so please reach out quickly if something needs correcting.
Products & Sizing
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Fit varies across our range, so we'd recommend checking the size guide on each individual product page before ordering.
We release in limited capsule drops. Some core styles may be restocked depending on fabric availability and demand, but we can't guarantee it, so we'd recommend grabbing what you want while it's in stock.
We photograph every collection to represent our colours as accurately as possible. That said, small variations can happen depending on your screen and lighting.
Payments & Security
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We accept Visa, Mastercard, American Express, and major digital wallets at checkout.
Yes. All payments are encrypted and processed through secure, trusted payment gateways, so your card details are never exposed to us directly.
Contact
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You can reach us through our Contact page or by emailing contact@houseofatlasclothing.com.
Our team responds during standard business hours and aims to get back to you within 24–48 hours. For anything urgent, email us at contact@houseofatlasclothing.com.